Learn about Airbnb’s booking process, how to confirm your home reservation, add experiences or services, accept special offers directly from a host, and more.
Identity verification, reservation screening, payment issues, and listing availability are some reasons why you might not be able to complete a reservation.
Airbnb has been granted special authorization by the US Department of Treasury that allows us to offer authorized travel services to non-US persons going to Cuba.
An invitation to book is a way for a host to let you know that their listing is available when asked about a potential reservation. You have 24 hours to accept it.
Hosts are encouraged to respond to guest inquiries within 24 hours, though responses can sometimes take longer due to time zones or lack of internet access.