A Guide To Payments And Payouts

This page has been created to ensure you have the most relevant information when it comes to payments and payouts using Airbnb.

For a quick status of a payout or to access detailed information on your earnings at any time, you can visit your Transaction History for further details.

You can filter transactions by payout method, listing and date. Show details of your payouts by clicking the reservation code.

This page has been created to ensure you have the most relevant information when it comes to payments and payouts using Airbnb.

For a quick status of a payout or to access detailed information on your earnings at any time, you can visit your Transaction History for further details.

You can filter transactions by payout method, listing and date. Show details of your payouts by clicking the reservation code.

Top FAQs for Payments and Payouts

Where do I find my payout information?

You can check the status of your payouts and access detailed information on your earnings at any time from your Transaction History.

You can filter transactions by payout method, listing and date. Show details of your payouts by clicking the reservation code.

How do I locate completed payout information?

To review payouts that have been released by Airbnb, check out the Completed Payouts tab, where payout rows represent each payout that has been sent to you. Click the payout row to expand any payout, which will show transaction details such as reservations, adjustments and cancellation fees.

After we release your payout, the arrival time frame depends on the payout method you’ve selected. To determine the estimated arrival time of your payout, click the arrow to expand the payout section, which will show the date we’ve estimated, based on standard processing times.

If you have multiple listings with reservations that begin on the same day, any payouts going to the same payout method will appear as one row, because they were paid out together.

How do I locate an upcoming payout?

To review your upcoming payouts, adjustments or fees, check out the Upcoming Payouts tab. You’ll find payout rows, which show future release dates. If the payout is still pending, you can change your payout method for a particular reservation by using the drop-down menu.

reservation by using the drop-down menu. Learn more about what an adjustment on your Transaction History means.

How do I export my transaction history to a spreadsheet?

You can click Download CSV to download a .csv file of your transactions from any tab. The CSV file can be opened by any standard spreadsheet programme (like Microsoft Excel, Google Docs or Apple Numbers) to review the data. This spreadsheet includes additional information, including host service fees paid and cleaning fees (if you charge one).

What do I do when I see overdue payouts?

Airbnb typically releases the payout 24 hours after the guest’s scheduled check-in time. If your guest is staying for 28 or more nights, payouts for that reservation are released monthly.

If you see a payout under 'upcoming payouts' that has not been paid out, even after 24 hours of the guest’s scheduled check-in time, you can raise a ticket with Airbnb Customer Support to chase for the payout status.

If you happen to identify any payout that has yet to be reconciled, you are urged to contact Airbnb Customer Support to investigate.

Is there an option to cancel a reservation when the guest's payment is not successful?

In the rare event Airbnb is unable to successfully collect payment from the guest, we will notify you via email with a direct link to process a cancellation of the booking, penalty free.