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Our community policies

What to expect, and what will be expected of you, as a member of the Airbnb community.

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Cancellations, refunds, and reviews

  • Guest cancellations and refunds
  • Host cancellations
  • Authentic and trustworthy reviews

Community expectations

  • Who can have an Airbnb account
  • What’s expected of guests
  • What's expected of hosts
  • Welcoming individuals with accessibility needs
  • Standing against discrimination

Fostering a safe environment

  • Promoting the safety of our community
  • Combating deception, scams, and abuse
  • Protecting your privacy
  • Restrictions on security cameras and other devices in homes

Legal Terms: Looking for our Terms of Service, Privacy Policy, or other legal content? Find them all on our Legal Terms page.

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  • AirCover for Hosts
  • Hosting resources
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  • Hosting responsibly
  • Airbnb-friendly apartments
  • Join a free hosting class
  • Find a co‑host
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© 2026 Airbnb, Inc.
·
  1. Privacy·
  2. ·Terms·
  3. ·Your Privacy Choices
© 2026 Airbnb, Inc.
·
  1. Privacy·
  2. ·Terms·
  3. ·Your Privacy Choices
© 2026 Airbnb, Inc.
·
  1. Privacy·
  2. ·Terms·
  3. ·Your Privacy Choices