Community policy
Protecting your privacy
Protecting your privacy
To help create an environment that promotes privacy, here are some ground rules on what we do and don’t allow.
What we do allow
- Host re-entry: During a stay, Hosts may re-enter their property or enter a guest’s dedicated room in a shared stay when the guest gives the Host permission or when there is an emergency.
What we don’t allow
- Physical intrusions: Hosts and guests must not access or attempt to access private spaces unless they have permission or there is an emergency.
- In entire-home stays, this applies to the listing itself and its property.
- In shared stays, this applies to shared bathrooms when another person is inside, as well other areas where users have a reasonable expectation of privacy, such as a bedroom or private bathroom.
- Use of another’s personal property: Hosts and guests must not use the personal property of another unless they are given permission to do so.
- Private space interference: Hosts and guests must not interfere with another’s ability to use a private space, such as by engaging in privacy-infringing activities like spying.
- Non-consensual content sharing: Private information, photos, or videos of community members must not be publicly posted unless the subject of the post has given their permission.
Security cameras and recording devices: Learn more about our approach to security cameras and recording devices.
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