You can submit a change request to your guest. If the guest accepts, the reservation will be updated.

If your guest wants to change the details of their confirmed reservation (ex: shorten their trip or add nights), they should send you an alt…

You can change the pricing of a confirmed reservation by submitting a change request, or sending a special offer for a pending request.

You’ll need your guest's approval to add a cleaning fee to a confirmed reservation or an active trip.

If you need to cancel the remainder of a reservation, make sure you message your guest to let them know what’s going on, then contact us for…

If you don’t hear back from guests and your request is important or urgent, you can send a message reminding them to accept or decline your …

Both guests and hosts can decline an alteration request and keep a reservation as is.