Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.

Adding a cleaning fee to a confirmed reservation

Did you recently up your cleaning game or hire a housekeeper? If so, you’ll want to add or update the cleaning fee in your listing, but you may also want to add it to a confirmed reservation or active trip.

For that, you’ll need your guest’s approval: Simply send them a trip change request with a new total price that includes the additional fee. When you do this, it’s a good idea to shoot them a message explaining the change.

Send your guest a trip change request

  1. Click Today > Reservations
  2. Click Upcoming and select the reservation you’d like to change
  3. Click Details and then click Change reservation
  4. Change listing, dates, number of guests, or price
  5. Review the changes, then click Send request

Note: Cleaning fees aren’t applicable to listings in China.

Did this article help?

Related articles

  • Host

    Adding cleaning fees

    Cleaning fees help hosts account for extra expenses they have getting their listing ready before guests arrive or after guests depart.
  • Guest

    Cleaning fees

    A cleaning fee is a one-time additional fee for cleaning the space you stay in. This fee is set by the Hosts.
  • Host

    Adding an extra guest fee

    Extra guest fees will only be included in future reservations.
Get help with your reservations, account, and more.
Log in or sign up