Messaging with guests
Messaging with guests
- How-toManaging guest messagesYour Host inbox makes it easy for you to connect with guests before, during, and after a trip.
- How-toHow do I create scheduled messages and send them to guests automatically?Hosts can save time by scheduling messages to automatically send based on triggers, like a new reservation, check-in, or check-out.
- How-toHow do I create and send quick replies to guests?Hosts can create quick reply templates personalized with shortcodes that dynamically fill in guest, reservation, and listing details.
- How-toHow can I contact guests via email for a reservation?There are a number of ways for Hosts to communicate easily with guests.
- How-toWhat happens when I receive a card or contribution from a guest?Cards make it easy for guests to show a host their appreciation. If a guest sends a financial contribution, you’ll receive 100% of this paym…
- How-toWhy we review messages on AirbnbWe remove text from messages when our system detects words or numbers that might include contact info.
- How-toMessaging with suspended or deactivated usersYou must be logged in to your Airbnb account to read or send messages. You can click or tap on a message thread to read existing messages or…