How-to
Messaging with suspended or deactivated users
Messaging with suspended or deactivated users
Airbnb may limit, suspend, or deactivate an account, as outlined in our Terms of Service.
When this happens, the suspended person’s messages in your inbox will be replaced with text indicating that their account no longer has access to Airbnb.
Depending on the nature of the situation, the suspended user and their messages may be restored.
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