- Getting Started
- Account & Profile
- Deciding to Host
- Your Listings
- Your Reservations
- Getting Paid
- Hosting Standards
- Finding a Place
- Booking a Place
- Your Trip
- Trust & Safety
- Contact Airbnb
What are the service fees?
Service fees: Service fees are calculated from the reservation subtotal, excluding any security deposit amount. The subtotal is the complete price of the reservation before service fees have been added. If you change your reservation, the service fees adjust according to the new subtotal.
Guest service fee: we add a 6-12% service fee to guest payments every time a reservation is booked to cover the cost of running our site and services.
The exact percentage depends on the subtotal of the reservation. The higher the subtotal, the lower the percentage so you can save money when booking large reservations. You will see the exact amount in the price breakdown on the checkout page before you confirm and pay and on your billing receipt.
We only charge the service fee if your reservation request is accepted by the host. If you cancel a reservation you booked as a guest, the service fee is non-refundable. If your reservation is canceled by your host and you choose to be refunded, the service fee is refunded.
Host service fee: we deduct a 3% service fee from host payouts every time a reservation is booked at their listing. This covers the cost of processing guest payments.
You can see the exact amount by clicking on the reservation code in your Transaction History from the desktop version of Airbnb.
VAT: Depending on the country of residence of the host or guest, VAT on the service fees may be included as an additional amount over and above the total Airbnb service fee. Your guest or host service fee includes VAT, when applicable.
Conversion fee: An adjusted exchange rate that includes a 3% currency conversion fee also applies to guests if they're browsing the site and paying in their native currency (according to the payment method's billing address) and that currency differs from the host's chosen currency.
Our system only processes whole numbers, and all fees are rounded to the nearest whole amount.