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    Your professional hosting quick-start checklist

    Your professional hosting quick-start checklist

    Our tools and features make it easier than ever to manage listings and bookings.
    By Airbnb on Sep 24, 2019
    3 min read
    Updated Jul 2, 2020

    Highlights

    • We’re making it easier to manage multiple listings on Airbnb

    • You can use our user-friendly interface or connect to Airbnb using integrated software

    • You can also create a pro marketing page, track your performance, and build your team

    Growing numbers of property managers, hoteliers, and other hospitality entrepreneurs are building or expanding their businesses on Airbnb. Our tools and features make it easier than ever to manage listings and reservations at scale, either within our simple interface or using integrated software.

    Ready to get started with professional hosting? Airbnb is here to help every step of the way. Use this simple checklist to track your progress as you get up and running.

    Getting started

    Sign up for a new Airbnb account. Create a business account on Airbnb using a professional email address that guests can use to reach you.

    Set up your business profile to fit your brand. Use your company name or main account owner’s name. For the profile photo, upload a company logo or a team or personal photo.

    Describe your business. Use the Describe Yourself field to tell Airbnb guests about your business. This description will appear on all listings.

    Adding required information

    Verify your account as a business account. To comply with anti-money laundering regulations, we must collect and verify certain types of host information.

    Add a payout method. Add your preferred way for us to pay you. Learn more

    Add your taxpayer information. If you appear to have U.S.-sourced income, or in certain other cases, we must collect certain taxpayer information from you. Learn more

    Creating listings

    Set up your API-connected software. Grant your property management system or channel manager permission to manage your Airbnb account. If you don’t utilize API-connected software, go to the next step. Learn more

    Publish your listings. On your connected software, choose up to 30 listings and they’ll automatically appear on Airbnb. Each should have 20+ nights available over the next 3 months. Learn more

    Set up your listings for success. Write listing titles that set each place apart, list all amenities, and upload high-quality photos. Learn more

    Include clear, concise house rules. Guests must agree to your house rules to complete a booking. Learn more

    Pick a cancellation policy. We recommend flexible or moderate. Learn more

    Choose a fee option. Our host-only fee option helps you offer guests predictable, competitive prices. Learn more

    Understanding the booking process

    Guests accept terms. In order to book, a guest must agree to Airbnb’s Terms of Service and your house rules, and indicate the number of guests.

    Guests book your property. Airbnb receives payment from the guest and sends you an email notification. The listing is updated in your software. The reservation appears on your Airbnb reservations page.

    Airbnb pays you. On the payout date (usually within 24 hours of guests’ arrival), Airbnb pays you the reservation funds minus the host service fee. You can always check transaction status here. Learn more

    Learning about changes, cancellations, and claims

    More about reservation changes: To confirm a reservation change, both host and guest must approve it on Airbnb. Learn more

    More about host cancellations: Host cancellations can incur fees, blocked calendar dates, and other penalties. Learn more

    Security deposit claims: Security deposit claims must be initiated promptly through our Resolution Center. Learn more

    Using professional tools and methods

    Track performance. Use your performance dashboard to track and compare your listings’ performance across business metrics. Learn more

    Create a pro marketing page. This dedicated landing page lets guests browse your listings and makes it easy to share listings by social media or email. Learn more

    Build your team. You can host listings with other team members without sharing the same account or private information. Learn more

    Interested in professional hosting on Airbnb?
    Learn more

    Information contained in this article may have changed since publication.

    Highlights

    • We’re making it easier to manage multiple listings on Airbnb

    • You can use our user-friendly interface or connect to Airbnb using integrated software

    • You can also create a pro marketing page, track your performance, and build your team

    Airbnb
    Sep 24, 2019
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