What is the Airbnb service fee?
To help operate the Airbnb platform, including services like 24/7 customer support and credit card processing, we charge a service fee when a booking is confirmed.
Fees for booking a place to stay
We have two different service fee structures for booking a place to stay: a shared host and guest fee and a host-only fee.
1. Shared host and guest fee
The shared host and guest fee is the standard fee structure for individual home hosts.
Host service fee
This fee is 3% for most hosts, but may be higher for hosts in Italy or for listings that have a Super Strict cancellation policy. This fee is calculated from the booking subtotal (the nightly rate plus cleaning fee and additional guest fee, if applicable, but excluding Airbnb fees and taxes) and is automatically deducted from the host payout.
To review the service fee charged for a particular booking:
- Go to Transaction history on airbnb.com
- Next to the reservation that you want to review, select the reservation code
- Under Payout, you'll find the Airbnb Service Fee
Guest service fee
This fee is typically under 13% of the booking subtotal (the nightly rate plus cleaning fee and additional guest fee, if applicable, but excluding Airbnb fees and taxes). The fee varies based on a variety of booking factors and is displayed to guests during checkout before they book a reservation.
If Airbnb is required to collect VAT, the service fee and VAT amounts will be combined on the checkout page, which could make the service fee appear to be higher.
2. Host-only fee
The host-only fee structure was created so that hotels and other hospitality businesses have more control over the final price paid by guests. The host-only fee ranges from 14% to 20% (plus 2% for listings that have a Super Strict cancellation policy) and is the required fee structure for hotels and some other categories of hospitality business. Software-connected property managers can choose between a host-only fee or shared host and guest fee by going to the Service fee tab in Settings.
Fees for Airbnb Experiences
Host service fees
We charge hosts who offer experiences a 20% service fee. This is calculated based on the price of the experience and is automatically deducted from the host’s payout. Hosts who participate in nonprofit partnerships for experiences have this fee waived.
Guest service fees
We currently do not charge a guest service fee for experiences.
VAT charges on service fees
Depending on the laws of the jurisdiction involved, VAT may be charged on top of the host and guest service fee. The service fee will include these VAT charges when applicable.