What's required to be a Superhost

Our top-performing hosts are called Superhosts. In addition to perks like added visibility and access to exclusive rewards, their listings and profile feature a unique badge that lets others know about their exceptional hosting.

Requirements to be a Superhost

To be a Superhost, hosts must be the listing owner of a homes listing with an account in good standing and need to have met the following criteria:

• Hosted at least 10 reservations, or 3 reservations that total at least 100 nights
• Maintained a 90% or higher response rate
• Maintained a less than 1% cancellation rate, with exceptions for cancellations due to Major Disruptive Events or other valid reasons
• Maintained a 4.8 or higher overall rating (A review counts towards Superhost status when either both the guest and the host have submitted a review, or the 14-day window for reviews is over, whichever comes first.)

Note: The criteria is only evaluated for listings in which the host is the listing owner—any listings in which the host is a co-host won’t contribute towards their Superhost eligibility.

When Superhost status is evaluated

Every 3 months, we evaluate your performance as a host over the past 12 months for all listings on your account. (However, you don’t have to host for the entire 12 months to qualify.) Each quarterly assessment is a 7-day period beginning on:

• January 1st
• April 1st
• July 1st
• October 1st

What happens with guest ratings during assessment periods

If a guest’s reservation happens during your performance evaluation and their review was published after your performance evaluation ended, their rating will count toward your average overall rating for the next period.

If you meet the Superhost requirements

If you meet the program requirements by the assessment date, you’ll automatically become a Superhost—no need to apply. We’ll notify you of your status at the end of each assessment period. It may take up to a week for your Superhost badge to show on your listing.

Did you meet all the Superhost requirements between assessment periods? Superhost status is only awarded 4 times a year, so it won’t be awarded until the next assessment date, as long as you’re still eligible at that time.

Co-hosts and hosts of experiences and services aren't evaluated for Superhost status

To be evaluated for Superhost status, a host must be the listing owner of one or more home listings. Co-hosts, experience hosts, and service hosts aren’t included in this evaluation.

Even if a co-host manages a home listing as the primary host, they can’t be considered for Superhost status based on that co-host role. However, if a co-host is also the listing owner of another home listing, they can be evaluated for Superhost status based on its performance. The performance of any listing in which they’re a co-host won’t contribute to their Superhost eligibility.

Similarly, hosts of experiences and services aren’t eligible for Superhost status. If an experience or service host is also the listing owner of a home listing, they can qualify for Superhost status based on that home listing's performance. The performance of any of their experience or service listings won’t contribute to their Superhost eligibility.