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Booking inquiries

How-to • Host
Decline a trip request
You can always decline any inquiries or requests that you can’t accommodate, but you should do so within 24 hours.
How-to • Host
Respond to a request
You have 24 hours to accept or decline a trip request before it expires.
How-to • Host
Respond to an inquiry
Respond within 24 hours. Guests who send an inquiry are usually searching for more information before sending a reservation request.
How-to
Understanding your reservation status
Find details on the various statuses your reservation may go through.
How-to • Host
When a guest asks to visit before booking
Encourage guests to review your listing description and photos, and be available to answer any additional questions they have about your space.
How-to • Host
Receiving an Airbnb.org emergency stay request
Airbnb.org helps nonprofit organizations offer a temporary place to stay to people in need.
How-to • Host
What guest details hosts can expect prior to booking
Find out what details you'll be able to review when a potential guest sends you a request.

Booking inquiries

Decline a trip request

Respond to a request

Respond to an inquiry

Understanding your reservation status

When a guest asks to visit before booking

Receiving an Airbnb.org emergency stay request

What guest details hosts can expect prior to booking

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