When a guest asks to visit before booking
Your safety and comfort are just as important as those of your guests. If someone asks to view your place prior to booking—we’ve got your back. Kindly let them know that Airbnb only releases contact information for Hosts and guests after a reservation is confirmed.
There are plenty of other ways to get a sense of the space ahead of time. Encourage guests to review your listing description and photos, and tell them you’re happy to answer any additional questions they might have.
Remember: Reservation and payment must be made directly through the Airbnb platform. This helps ensure your protection under the many safeguards we have in place for you.