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What should I do if a guest wants to see my place before booking?

Typically, Airbnb only releases contact information for hosts and guests after a reservation is confirmed.

If a guest requests a viewing of your space before they book, encourage them to review your listing description and photos, and be available to answer any additional questions they have about your space.

Reservation and payment also needs to be made directly through the Airbnb platform. This helps ensure that you're protected under our Terms of Service, cancellation and refund policies, Host Guarantee, Host Protection Insurance program, and other safeguards.