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ID and verification

  • How-to

    Verifying your identity on Airbnb

    At Airbnb, trust is the cornerstone of our community—where millions of people across the world place trust in each other as they travel or host stays.
  • How-to

    Booking requirements

    After the basics (name, email, and phone number) we need a little more info in order for you to book your stay.
  • How-to

    Verify your phone number

    Once you’ve added your phone number to your account, then guests, Hosts, and Airbnb can contact you about your reservation.
  • How-to

    Why we require a profile

    Your profile is your introduction to guests and hosts. It’s a way for people to know you’re authentic and committed to the spirit of Airbnb.
  • How-to

    Background checks

    For the safety of our hosts and guests, we conduct background checks. Find out more about how and when we do this.
  • How-to

    Ways your ID info may be used

    Sometimes, where permitted by applicable law, we may use identification info from a government ID to run background checks against public records for criminal convictions.
  • How-to

    Photo matching

    When you are asked to share your photo ID, multi-step process helps ensures your data is secure.
  • How-to

    Submit an ID for verification

    Often, your legal name and address and/or other personal information are enough for us to verify your identity. We may also ask you to provide a copy of your government ID that includes a photo of you.
  • Legal terms
  • How-to

    Implications of background checks

    Learn about how the background checks we perform can impact your account.
  • Rules

    Safety tips for interacting with others

    Learn how to help improve your safety when interacting with other Hosts and guests.
  • Rules

    ID verification in China

    To reduce fraud, Airbnb provides a localized ID verification process, specially designed for Chinese Hosts and guests.
  • How-to • Guest

    Can't add phone number to your account

    Having trouble verifying your phone number? Here are some tips you can try.
  • How-to

    Facial recognition for identity verification

    Get more info on our identity verification process, a series of steps we take to help ensure users are genuine.