Sending special offers is a great way to encourage bookings or make someone’s day. But sometimes, you might need to cancel or change your offer.
As long as the guest hasn’t accepted yet, you’re free to cancel or change the offer. If they’ve already accepted, you’ll have to send your guest a trip change request to make any changes to the reservation..
To make changes to a special offer, you will need to withdraw it and send a new one. The guest will be notified that the special offer has been withdrawn, and again when your new offer has been made.