Responding to reviews
Honest reviews help Hosts and guests to grow and find the right fit in the future. But sometimes you may get one you disagree with.
The right to respond
You can post a public response to a review that someone has left for you within 30 days after the review has been published. While you can’t remove it, you can report it if you think it violates our Review Policy.
Otherwise, feel free to respond with more context or to provide your own perspective, so long as you, too, follow the policy.
Responding to a recent review
- Go to Profile > Reviews
- Click Reviews about you
- Go to the review you’d like to respond to and click Leave a Response
You’ll need to log in to your account on a desktop computer or browser (not using the Airbnb app) to respond to a review.
You’ll need to log in to your account on a desktop computer or browser (not using the Airbnb app) to respond to a review.
- Go to Profile > Reviews
- Tap Reviews about you
- Go to the review you’d like to respond to and tap Leave a Response
Your response will be posted immediately, and you can’t edit it after that—so take your time and really think about what you want to say.
Your response will be posted immediately, and you can’t edit it after that—so take your time and really think about what you want to say.
Related articles
- Guest
Airbnb's Reviews Policy
Our policy helps ensure helpful, informative, and accurate reviews for guests and hosts. - Guest
Reviews for stays
Our community relies on honest, transparent reviews. Hosts and guests write reviews once the stay has ended.