How do reviews work?

All the reviews on Airbnb are written by hosts and travelers from our community, so any review you see is based on a completed stay that a guest had in a host’s listing.

Writing a review

To leave a review for a recent trip, click on the reminder in the Alerts section of your dashboard, or go to Edit Profile > Reviews > Reviews By You. They are limited to 500 words and must follow Airbnb's review guidelines. It's important that you don't leave personally identifiable information in a review, like a person's last name or address.

Editing a review

After writing a review, if your host or guest didn't complete their review yet, you can edit your review for up to 48 hours, or until your host or guest completes their review. You can edit a review at Edit Profile > Reviews > Reviews by You > Edit.

Previous reviews

To see your review history, go to Edit Profile > Reviews. You'll see past Reviews About You and Reviews By You. Among the Reviews About You, you'll also see any Private Feedback that people have left you. This is also where you can also leave a public response to a review you've received within the past 2 weeks.

Star ratings

In addition to written reviews, the guests who stay in a listing can submit a primary star rating and a set of category star ratings. The number of stars displayed at the top of a listing page is an aggregate of the primary scores guests have given for that listing. At the bottom of a listing page there's an aggeregate for each category rating. A host needs to receive star ratings from at least 3 guests before their aggregate score appears.

Our community relies on honest, transparent reviews. We will remove or alter a review if we find that it violates our review guidelines.

Was this helpful? Yes No
Thank you for your feedback!
Got it, thanks! We'll use your feedback to improve our help articles.