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Something went wrong with your payment

Is your transaction not going through? This can happen for a number of different reasons, including:

  • Your credit or debit card has expired
  • The billing address or phone number you entered don’t match those associated with your credit or debit card
  • The payment method you tried isn't accepted in your area
  • You’ve exceeded the daily withdrawal or purchase limit set by your bank or financial institution
  • Your credit or debit card doesn’t have sufficient funds to make the payment
  • Fraud prevention has been triggered

    Tips to resolve common payment problems

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