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How-to • Travel admin

Designating Airbnb for Work employee roles

To grant employees the right access to Airbnb for Work, admins will first need to assign them one of these roles: Traveler, trip planner, or admin. Trip planners and admins have access to a dashboard with different views, while travelers don’t have access to the dashboard at all. Only admins can change roles.

Note: Airbnb for Work integrations are not currently available. Learn more about the sharing of personal information by reading our Privacy Policy.

Types of employee roles

  • Travelers: Employees who are travelers can book business stays using their own payment method or by charging directly to their company if it has central billing enabled. An employee can also make a reservation request on behalf of another traveler, which the traveler can either accept or deny.
  • Trip planners: Employees who are trip planners have limited access to the dashboard and can only get details about the reservations they’ve booked. They can book stays on behalf of others who have authorized them to do so.
  • Admins: Employees who are admins have the most access and can do the most from the dashboard. Admins can download spending reports, add payment methods, and more.

Designate employee roles

Update an employee's role on desktop

  1. Click Profile > Company dashboard
  2. Click People
  3. Search for employee name, or browse the employee list
  4. Select employee and click Change role
  5. Select the desired role, then click Update

The employee's role will be updated immediately, and they'll get an email letting them know about the change.

Approve employee role changes

If an employee submits a request to change their role, you can approve or reject it from your dashboard.

Approve employee role changes on desktop

  1. Click Profile > Company dashboard
  2. Click Notifications
  3. Click Role requests to review pending requests
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