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How-to • Guest
Canceling a trip due to a Major Disruptive Event
If you need to cancel because a large-scale event at your destination prevents completion of your reservation, we can help:
Check the reservation details page to see if your home, service, or experience is eligible. In some cases, you may need to contact us to determine eligibility.
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation.
We offer help for Airbnb Hosts to familiarize themselves with hosting responsibilities, and to provide a general overview of different laws, regulations, and best practices.