Cancellations

You can cancel or make changes to your home reservation in your trips.

Even if you have a Klarna payment plan, you can still cancel your reservation on Airbnb.

As long as your pending trip request hasn’t been accepted, you can cancel the reservation through the message thread with your host.

If you need to cancel because a large-scale event at your destination prevents completion of your reservation, we can help.

While all cancellations are subject to the host’s cancellation policy, you may be able to cancel for a full or partial refund, or change the date or time of your reservation.

While you can't restore a canceled home reservation, you can contact the host and book a new reservation.

You can usually cancel for free up to 1 day before a service or experience, but select services and experiences have a 3-day cancellation policy.

If your reservation is canceled by your host, you'll get a full refund or we’ll help you rebook a similar place to stay, depending on availability at comparable pricing.

If your host can’t accommodate your reservation, don’t cancel for them—it's their responsibility to cancel.

If a host needs to cancel your service or experience, you'll be notified immediately and you'll be refunded in full.

For home reservations, cancellation policies are set by the host and vary by listing.

Here’s how to find the cancellation policy for your service or experience reservation, whether you simply want to understand more or if you need to cancel.

Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation.

Please review our Refund Policy for Services and Experiences.

Extended cancellation is an option that allows you to pay Airbnb to extend the listing's free cancellation window up to 24 hours before check-in.