How-to
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Guest
Self check-in
Self check-in
Self check-in means guests can access a place without needing the Host to be there. Any time after their designated check-in time on their arrival date, guests can conveniently gain access via:
- A key lockbox
- A smartlock
- A keypad
- A key or access via the building staff, such as a doorperson or front desk attendant, who must be available 24/7 to do so
Self check-in makes your listing more appealing. Learn the do’s and don’ts.
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Related articles
- HostHow do I add check-in instructions to my listing?Add instructions in your listing details. Guests won’t receive check-in instructions until 3 days before their reservation starts.
- GuestWhere to find your check-in instructionsYou can find your check-in information in the details of your reservation. We’ll also send you a reservation reminder email with this info.
- GuestCoordinating check-in with your HostCheck-in and checkout can vary by place to place. Message your Host to figure out times and other details and ask any questions.