Security deposits help cover accidents that occur during a reservation, like spilled wine on the rug, a broken window, or an unreturned key. Hosts must add a security deposit to their listing before a reservation is booked. Security deposits can't be handled off-site in cash, as off-site payments are a violation of our terms.
When a reservation is accepted, the security deposit details and guest's payment information is stored. No charges or authorizations will be made to the guest's payment method unless the host needs to make a claim. A host has 48 hours after the checkout date to make a claim on the security deposit.
After a reservation is made, you can verify the amount of the security deposit on your billing receipt. Security deposits are not included in the total cost of a listing, and we do not charge service fees on security deposits.