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Contacting support

We’re here for you. Airbnb Support Ambassadors are available 24/7, with a dedicated team that specialises in issues. Contact us 

If you feel unsafe during a stay

In an emergency or if your personal safety is threatened during a stay, contact local police or emergency services right away.

If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

Here are some safety tips for Hosts and guests.

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