How-to

•

Host

Adding accessibility features to listings

It's wonderful when you can welcome even more people to your place by adding accessibility features—many guests search listings for specific requirements.

How it works

First, make sure your listing is published. Then you can edit your listing by room and highlight each accessibility feature with at least one clear photo.

Edit your listing to include accessibility features

Go to Menu, select Listings, and click the listing you want to edit (Please note: your listing needs to be already published in order to add these features).
Go to Accessibility and click Edit.
Select which room you'd like to add accessibility features to and click Add.
Select the specific feature you'd like to add. You'll also be prompted to add a photo.
Once you've added photos and captions, click Save.

You’ll be required to add at least one photo for each feature. All features and photos must meet our guidelines below. Once your features are confirmed against our photo guidelines, they’ll be shown on your listing’s Accessibility features section.

Note: If you're connected to Airbnb via a channel manager or property management software on full sync, you'll need to update your accessibility amenities via your API software. Contact your API software provider to ask them about their timeline to release the Accessibility API feature so you can add your amenities.

Learn more about belonging and inclusion at Airbnb in our accessibility policy.

Accessibility feature definitions and photo guidelines

To determine which accessibility features you have, refer to the descriptions below and make sure your room or space meets these requirements before selecting that feature. Be sure to check out Airbnb’s guide to photographing accessibility features.

Accessible parking spot

Feature definition:

There's a private driveway at least 11 feet wide or a parking spot designated for a person with disabilities with clear signage.

Photo criteria:

Show the proximity of the parking spot to the guest entrance, as well as the signage or markings for a designated accessible space. For a private driveway, capture the entire driveway with a parked vehicle if possible to show its width.

Lit path to the guest entrance

Feature definition:

The sidewalk or pathway to the guest entrance has lighting that makes nighttime navigation easier.

Photo criteria:

Take the photos at a distance to show all the lighting along the pathway, like street lights or home security lights.

Step-free path to the guest entrance

Feature definition:

The exterior and interior pathways to the guest entrance—like sidewalks, hallways, or elevators—have no steps, stairs, or curbs.

Photo criteria:

Show a clear view of the path to the guest entrance. For apartments and hotels, include photos of the entire path to the apartment unit or hotel room, including each threshold, the lobby, hallways and elevator. Doorways should be open to show that there are no steps at each threshold.

Step-free guest entrance

Feature definition:

There are no steps or door thresholds greater than 2 inches (5cm) at the guest entrance.

Photo criteria:

Show a clear view of the path to the guest entrance with the door open. Take the photo from outside of the entrance looking in.

Guest entrance wider than 32 inches (81cm)

Feature definition:

The main guest entryway to get into the place is at least 32 inches wide.

Photo criteria:

Include a measuring tape or ruler placed on the inside of the door frame with both ends visible and the numbers clearly shown. The door should be open as far as possible.

Step-free access to rooms

(feature is available to all room types)

Feature definition:

The room is on the first floor or is accessible by an elevator or ramp. The path from inside the guest entrance to the room has no stairs, steps, or thresholds higher than 2 inches.

Photo criteria:

Show the entire bedroom entryway with the door open.

Room entrance wider than 32 inches (81cm)

(feature is available to all room types)

Feature definition:

The entrance or doorway to the room is at least 32 inches (81cm) wide.

Photo criteria:

Include a measuring tape or ruler placed on the inside of the door frame with both ends visible and the numbers clearly shown. The door should be open as far as possible.

Step-free shower

Feature definition:

There are no steps or obstacles to get into the shower. Thresholds or waterguards should be lower than 1 inch.

Photo criteria:

Show the entire shower, including where the shower meets the bathroom floor.

Shower or bath chair

Feature definition:

There's a seat, like a chair or bench, in the shower or bath that's either fixed to the wall or freestanding. The seat must be specifically designed for guests with limited mobility.

Photo criteria:

Show the entire seat inside the shower or bath.

Fixed grab bar for shower

Feature definition:

The shower has at least one grab bar that’s bolted or firmly attached to the wall and can fully bear weight. It can't be a towel rack, and it can't be suction-mounted or temporary.

Photo criteria:

Show the entire shower and provide a clear view of the grab bar and its location in the shower.

Fixed grab bars for toilet

Feature definition:

The area surrounding the toilet has at least one grab bar that’s bolted or firmly attached to the wall and can fully bear weight. It can't be a towel rack, and it can't be suction-mounted or temporary.

Photo criteria:

Provide a clear view of the grab bar and its location near the toilet.

Ceiling or mobile hoist

Feature definition:

There's a specifically designed device that can lift someone in and out of a wheelchair. It can either be fixed to the ceiling or freestanding.

Photo criteria:

Show the hoist and its location in the bedroom or bathroom.

Swimming pool or hot tub hoist

Feature definition:

There's a specifically designed device that can lift someone in and out of the swimming pool or hot tub.

Photo criteria:

Show the hoist and its location near the swimming pool or hot tub.

Did this article help?

Get help with your reservations, account, and more.

Adding accessibility features to listings

How it works

Edit your listing to include accessibility features

Accessibility feature definitions and photo guidelines

Related articles