Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.

If you’re injured on an Airbnb Experience

Your safety is a top priority. If you’re injured or require medical attention during an Experience, get yourself to a safe place and contact local emergency services immediately. 

Once you’re safe and your immediate concerns have been addressed, report the incident to us. The fastest way is to use your Airbnb app, tap your Profile and select Get help, then tap Contact us under your trip.

Find more safety tips and guidelines for stays and Experiences.

Did this article help?

Related articles

  • Guest

    For Hosts—injuries during an Airbnb Experience

    You should get everyone to a safe place and contact local emergency services immediately. After that, report the incident to us.
  • Guest

    Host liability insurance

    Host liability insurance is a key component of AirCover for Hosts, which is top-to-bottom protection for Airbnb Hosts.
  • Host

    Host damage protection

    Host damage protection, a part of AirCover for Hosts, provides Hosts with $3 million in coverage in the rare event your place or belongings …
Get help with your reservations, account, and more.
Log in or sign up