Airbnb’s Host Guarantee
Property damage protection of up to $1 million USD for every host and every listing—at no additional cost.
Free for every booking, every time
Whenever a guest makes a reservation and stays at your place, you’re automatically covered by our Host Guarantee.
Caring and comprehensive
Up to $1 million USD of property damage protection if you ever need it—that’s unmatched in the travel industry. We stand by our community.
We’re there for you with our Host Guarantee
We’re committed to creating a safe and trusted community around the world. We provide a messaging platform and an online resolution tool that allows you to communicate any damage requests to guests, and for guests to respond. If a guest is unable or unwilling to pay, our Host Guarantee is intended to help.
- Damage to a host’s property (home, unit, rooms, possessions)
- Every Airbnb listing in every country
If damages occur, documentation (photos, receipts, etc.) will need to be provided as part of the resolution process. Please review the Host Guarantee Terms and Conditions for applicable conditions, limitations, and exclusions.
What’s not protected?
- Personal injury and property damage claims from third parties (those are protected by our Host Protection Insurance)
- Damage to shared or common areas of the building that aren’t part of the listing itself
- Cash and securities
- Damage caused by a pet
- Damage from ordinary wear and tear
Certain items, including but not limited to: artwork; antiques items, including furniture and jewelry; valuable rugs, collectibles; and other items may have more limited protections under the Host Guarantee.
Need to report property damage?
Please contact us in order to report property damage.
The Host Guarantee is not an insurance policy. To the extent you desire protection beyond the Host Guarantee, Airbnb strongly encourages you to purchase insurance that will cover you and your property for losses caused by guests in the event your loss is not within the terms of the Host Guarantee.
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