
Host
1,243 reviews
1243Reviews
4.63 Rating
4.63
Rating%{count} years of hosting
6Years hosting
Laguna Hills’s reviews
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Rating 3 out of 5
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6 days agoWe really loved the stay , we loved it so much in fact that we came back for a second night , the breakfast was good the room was cozy and clean our first time but it wasn’t until our second night that we had issues , we got a different room the second night that room was B125 … it had a heavy smell clean which should’ve been our first red flag , we didn’t think too much about it , we unwinded for the night and went to the pool/ jacuzzi which was wonderful!! We came back ready to rest for the night and about 2 hours into dozing off we found bed bugs … I hate to mention this in the review because besides this everything else was literally perfect for the price and location . Our front desk guy handled it well he moved us rooms and we got a refund by the manger the next morning which we appreciate but we need for the business to do something for the bugs as it can turn into a costly issue .. I hope it gets resolved , it’s a great place ..
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