Very responsive. I booked a one night stay last minute and they responded quickly right before check in. Also I accidentally locked myself out of the room and they were quick to resolve the issue.

Great place to stay

Let's start with the conclusion: the location is good, messages are responded to quickly, the online service staff are very friendly, and the overall cost-performance ratio is high! Next are the common issues encountered: 1. Convenient transportation comes at the cost of a sense of tranquility. Please consider this if you are concerned about soundproofing. I'm quite used to this kind of vibe!The bed and pillows were very comfortable 👍 2. Regarding the amount of water, this is not a five-star service hotel. This is the amount of water that a small electric water heater can provide.

Although there were some issues at the beginning of our stay, which led to us changing rooms, the host responded quickly and had a good attitude. The location is very close to the subway, and it's very convenient to go anywhere.