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    7 articles

    Ratings & reviews

    Discover how reviews work, why they matter, and how Hosts get 5-star ratings.
    7 articles
    A simpler way to dispute retaliatory reviews
    Request removal of a retaliatory review, no matter how long ago it was posted.
    2 min read
    The basics of communicating with guests
    Get tips and a template for connecting with travelers.
    3 min read
    How to welcome your first Airbnb guests
    Create a memorable trip for your guests—every time.
    7 min read
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    10 min read
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    3 min read
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    12 min read
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    3 min read
    A simpler way to dispute retaliatory reviews
    Request removal of a retaliatory review, no matter how long ago it was posted.
    2 min read
    The basics of communicating with guests
    Get tips and a template for connecting with travelers.
    3 min read
    How to welcome your first Airbnb guests
    Create a memorable trip for your guests—every time.
    7 min read
    Get more 5-star reviews
    Interior designers and Superhosts reveal how they create memorable stays.
    10 min read
    Airbnb Answers: Protecting you from one-off bad reviews
    Learn how Airbnb is making reviews more fair for hosts.
    3 min read
    Making reviews more relevant and useful for our community
    Learn about our updated Review Policy and other important product changes.
    12 min read
    Making reviews more fair for hosts
    Airbnb is improving the review process to be more fair and accurate for hosts.
    3 min read

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