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    Why reviews matter

    Reviews on Airbnb build trust and help drive your business.
    By Airbnb on Nov 29, 2019
    3 min read
    Updated Apr 3, 2023

    How reviews work

    Star ratings

    Using feedback to improve your listing

    Private feedback

    Reviewing guests

    Check out your reviews
    Airbnb
    Nov 29, 2019
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