What is Airbnb?

Airbnb is a community marketplace where guests can book spaces from hosts, connecting people who have space to spare with those who are looking for a place to stay. Through their experiences on Airbnb, guests and hosts build real connections with real people from all over the globe.

We specifically created a secure payment system to ensure that money is fully collected and safe. Once a reservation is completed, both guest and host can review each other to build a reputation in the community.

Check out our comprehensive Help Center for FAQs about hosting, traveling, and your account: www.airbnb.com/help


Was this helpful?
Thank you for your feedback!
Got it, thanks! We'll use your feedback to improve our help articles.

FAQ didn't answer your question?

Join a Group and get help from fellow hosts in your neighborhood and around the world.

Browse Groups »