Catastrophic floods are devastating parts of Rio Grande do Sul. Airbnb.org is providing free temporary housing to survivors, volunteers and first responders.
You can help. Sign up to host in Rio Grande do Sul and Santa Catarina.
Offer a place to stay
Have a place to offer? You can list it for free or at a discount through Airbnb.org to support survivors, first responders, and others affected by humanitarian crises.
How hosting works
- You’ll provide a comfortable bed and basic amenities for anywhere from a few days to a few weeks. Learn more about hosting Airbnb.org guests.
- Airbnb.org partners with the government and nonprofits that check guests for eligibility and assist them before, during, and after their stays.
- Airbnb waives all service fees for Airbnb.org stays. As always, Airbnb provides Hosts with AirCover, which includes $1 million USD in liability insurance, $3 million USD in damage protection, and more.
Make a donation
Every donation helps fill a critical need for emergency stays. Learn how donations work
100% of your donation goes to connecting people with short-term housing.
Stays are completely free for Airbnb.org guests.
We support our community regardless of nationality, race, ethnicity, or how they identify.
FAQ
How do I access an Airbnb.org emergency stay?
Currently, Airbnb.org doesn’t provide a direct intake process for people seeking emergency assistance. Airbnb.org works with governmental entities and nonprofit partners that help determine individual guests’ eligibility. Learn more
Who can book a place through Airbnb.org?
People who have been affected by the flooding in Rio Grande do Sul may be eligible to book an emergency stay through Airbnb.org. They may be survivors of the event or relief workers coming to help in an official capacity. Airbnb.org works with governmental entities and nonprofit partners that help determine individual guests’ eligibility. Learn more
Can I offer my home for full price on Airbnb and also for free or with a discount through Airbnb.org?
Yes. Your place will have one calendar, so guests won’t be able to double-book your space.
How will I know that the booking came from Airbnb.org?
Hosts are notified during the booking process when a reservation request is for an emergency stay through Airbnb.org.
What happens when a guest’s stay ends?
Airbnb.org guests are responsible for checking out at the agreed-upon time according to the reservation record. In the event of a missed check-out, Airbnb has a dedicated team of specialized support agents who will work with the guest to facilitate a prompt checkout.
I'm not an Airbnb host, but I would love to offer my home specifically for this situation. What should I do?
You can sign up to host exclusively through Airbnb.org, which means you’ll only host guests in need of emergency stays and will offer your place for free. Depending on timing and location, your guests may be traveling due to the recent floods or may be traveling for other emergencies in the future. Your place will not be available for guests to book vacation stays, only emergency stays.