Terre d'Hélia Conciergerie

Co-host in La Clusaz, France

I decided to train for this personalized support activity, as I am very interested in concierge services.

About me

Hosts a Guest Favorite home

They help host some of the most loved homes on Airbnb, according to guests.

Experienced at helping new hosts

This co-host helped 5 hosts welcome their very first guests on Airbnb.

My services

Listing setup

Writing attractive listings with an advertising insert, appealing to guests .

Setting prices and availability

We use dynamic pricing software to maximize your rental earnings.

Booking request management

We filter guests to secure the owners. We select them based on reviews.

Guest messaging

We are several managers responding to requests from guests which allows us to be very responsive!

Onsite guest support

We organize flexible and professional self check-in. An inventory is carried out upon checkout of the guests.

Cleaning and maintenance

We engage professional cleaning providers and train them to Airbnb requirements.

Listing photography

For each new listing, we offer professional photos with a minimum value of 250 euros.

Interior design and styling

We're organizing the preparation of your space. We're offering a welcome kit for guests.

Additional services

We support guests until the end of their stay. We take care of the disputes.

My service area

Rated 4.81 out of 5 from 81 reviews

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Overall rating

5 stars, 86% of reviews
4 stars, 12% of reviews
3 stars, 1% of reviews
2 stars, 0% of reviews
1 star, 1% of reviews

Rated 4.9 out of 5 stars for Cleanliness

Rated 4.9 out of 5 stars for Check-in

Rated 4.8 out of 5 stars for Communication

Rated 4.8 out of 5 stars for Accuracy

Rated 4.7 out of 5 stars for Value

Rated 4.9 out of 5 stars for Location

Sinéad

London, United Kingdom

5 star rating

1 day ago

* 𝓛𝓮 𝓢𝓹𝓲𝓻𝓲𝓽, mountain view, heart of nature *

My husband and I really enjoyed our week here; we particularly liked sitting out in the evenings and watching the sun set over Geneva. The cottage was comfortable for a couple...

Lucie

Liverpool, United Kingdom

5 star rating

1 day ago

* 𝓛𝓮 𝓢𝓪𝓔𝓶𝓽 𝓙𝓸, charming 2-room apartment, close to the lake *

After some cold wet nights camping in the Alps, we really enjoyed our two nights in Annecy. The apartment was perfect for us. Comfortable and well equipped and very clean. We ...

Alexia

4 star rating

3 days ago

* 𝓛𝓮 𝓢𝓪𝓔𝓶𝓽 𝓙𝓸, charming 2-room apartment, close to the lake *

Well-located apartment in a quiet residence. The apartment is clean. The only downside: no microwave or washing machine.

Ida Marie

Siegen, Germany

4 star rating

6 days ago

* 𝓛𝓮 𝓢𝓹𝓲𝓻𝓲𝓽, mountain view, heart of nature *

We had a really nice time at the accommodation and felt comfortable. The kitchen utensils, oven and grill were not clean when we arrived and the outdoor area would be even nic...

Valérie

5 star rating

1 week ago

* 𝓛𝓪 𝓟𝓪𝓻𝓮𝓷𝓽𝓱è𝓼𝓮, sublime T2 *

Apartment with free access and extremely clean. The bedding is really great!!! Thanks again!

Martin

Lucerne, Switzerland

5 star rating

1 week ago

* Yurt, with nomadic family, 4 people*

Very authentic and scenic accommodation at a super friendly nomadic family. We could accompany them to a local yak festival by horse and we could also explore the area by ours...