Luz Marina

Co-host in Cancún, Mexico

Superhost for over 5 years, we are We Concierge, experts in property management & vacation rentals. Español/English/Français

About me

Superhost for over 6 years

They’ve earned the highest honors for hosting on Airbnb since 2019.

Hosts 5 Guest Favorite homes

They help host some of the most loved homes on Airbnb, according to guests.

My services

Listing setup

Our experience and knowledge of the platform allow us to create listings that stand out from the rest.

Setting prices and availability

We combine our experience, market research, and technology to achieve high occupancy rates.

Booking request management

We evaluate the profiles of future guests, answer their questions.

Guest messaging

We maintain effective communication with the guest before and during their stay, we answer every minute.

Onsite guest support

We offer assistance to our guests 24/7, with in-person support whenever needed.

Cleaning and maintenance

We have trusted cleaning and maintenance staff who are highly trained and supervised.

Listing photography

We take professional photographs, highlighting the features that make your accommodation unique.

Interior design and styling

We take you by the hand with the decoration of your space, offering advice at no cost, or I can refer you to my professional team.

Licensing and hosting permits

We have managers to process state and municipal licenses, including accountants to keep your books.

Additional services

We carry out minor maintenance, for major or special maintenance we have a team of professionals.

My service area

Rated 4.81 out of 5 from 467 reviews

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Overall rating

5 stars, 84% of reviews
4 stars, 14.000000000000002% of reviews
3 stars, 2% of reviews
2 stars, 0% of reviews
1 star, 0% of reviews

Rated 4.8 out of 5 stars for Cleanliness

Rated 4.9 out of 5 stars for Check-in

Rated 4.9 out of 5 stars for Communication

Rated 4.9 out of 5 stars for Accuracy

Rated 4.8 out of 5 stars for Value

Rated 4.7 out of 5 stars for Location

Lamont

5 star rating

4 days ago

Penthouse with beach 2 minutes away ~ Fast WiFi

Great view

Marco Antonio

Ciudad del Carmen, Mexico

5 star rating

6 days ago

Ocean view~Beach 2 min away~Rooftop pool~Fast wifi

Good location. Very nice place.

Abu Amin

Dubai, United Arab Emirates

4 star rating

1 week ago

Luxury 3 bedroom 2 bath Lagoon view condo

We have to thank Mr Eric and his team for communicating with us throughout. He is a wonderful host. The Air BnB is located in a convenient place for touristic trips.

David

Toluca, Mexico

5 star rating

1 week ago

Penthouse with beach 2 minutes away ~ Fast WiFi

Very nice an clean place. Pretty well located, big, spacious and well equipped.

Jorge

5 star rating

1 week ago

WOW Spectacular lagoon+Tours+Car Rental

Excellent place. In my case, it was the first time I visited Cancun. We opted to explore. We only arrived to sleep. Only on the last day did we enjoy that beautiful lagoon. I ...