Serena
Co-host in High Falls, NY
As one of 124 Superhost Ambassadors selected by Airbnb to guide 100s of new hosts in creating 5* guest stays, I do this for other hosts, as well!
About me
Superhost for over 4 years
They’ve earned the highest honors for hosting on Airbnb since 2020.
Hosts a Guest Favorite home
They help host some of the most loved homes on Airbnb, according to guests.
My services
Listing setup
Gain access to the experience we’ve gained helping 100’s of new hosts to build their listing and be successful.
Setting prices and availability
We will optimize and customize your listing's nightly, weekly, and monthly rates taking into account high demand periods.
Booking request management
We will respond to booking request in real time with customized & pre created messages written exclusively for your listing.
Guest messaging
We respond to all guest messages typically within an hour (from 6am & 10 pm) - well within Airbnb's required 24 hour period.
Onsite guest support
If your listing is within a 25 miles radius, we are available to be on-site should guests need in person support.
Cleaning and maintenance
For listing within a 25 miles radius we will help you find cleaners, schedule cleanings, and perform periodic quality checks.
Listing photography
For listings within our area we are available to take photos of your property and upload them on your listing page.
Interior design and styling
We will help you to design and style your listing to attract guests and to maximize its efficiency as a short term rental.
Licensing and hosting permits
We will help you to identify any local regulations, licensing and permits necessary to operate your short-term rental.
Additional services
We offer a maintenance team that can provide basic home maintenance including repairs and installations.
My service area
Rated 4.97 out of 5 from 277 reviews
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Overall rating
- 5 stars, 97% of reviews
- 4 stars, 3% of reviews
- 3 stars, 0% of reviews
- 2 stars, 0% of reviews
- 1 star, 0% of reviews
Rated 5.0 out of 5 stars for Cleanliness
Rated 5.0 out of 5 stars for Check-in
Rated 5.0 out of 5 stars for Communication
Rated 5.0 out of 5 stars for Accuracy
Rated 4.9 out of 5 stars for Value
Rated 5.0 out of 5 stars for Location
5 star rating
2 days ago
Serena and John’s place is in a great location and the place is a good home base to explore New Paltz and the surrounding areas in the Hudson.
5 star rating
1 week ago
Serena is so kind! We will be coming back the next time we need a place to stay in town. This is such a special bnb and it is hosted by great people.
5 star rating
2 weeks ago
Serena’s place was perfect for an upstate getaway. It felt secluded but was very convenient to lots of restaurants, shopping, and hiking. We loved our stay.
5 star rating
June, 2025
A charming little studio with a charming and helpful host. Convenient to hiking and all the other great things we like to do when we visit the area.
5 star rating
June, 2025
We had a great stay at Serena’s place in Tillson. Everything is as advertised. It is a great private setup away from the main house with its own outdoors area (which is quit...
5 star rating
May, 2025
This is a great little space for one of two travelers.
My listings
My pricing
Ask your co-host for exact pricing based on your specific needs.
Listing setup
From $1
per listing
Ongoing support
15% – 25%
per booking