Navigate forward to access suggested results

    Using pet fees and other tools to perfect your pricing

    Learn how to preview your price and add a pet fee or short-stay cleaning fee.
    By Airbnb on Nov 9, 2021
    5 min video
    Updated Feb 17, 2022


    • Add a pet fee and offer lower cleaning fees for short stays

    • Easily preview the price guests will pay before they book

    Fine-tuning your pricing strategy can help you add value for guests and meet your financial goals as a Host. So, based on your feedback, we rolled out some features to give you even greater control over your pricing and fees.

    These tools can assist you with three specific tasks: adding a pet fee, offering lower cleaning fees for short stays, and previewing the price guests will pay.

    Adding a pet fee

    Guests love traveling with their pets—they’re part of the family. To make it easier for you to welcome pets, you can add a pet fee to your pricing. This fee is designed to cover the cost of the expected cleaning you’d do after hosting four-legged guests.

    When guests book a stay with pets, your pet fee is included as part of your nightly price (spread out equally over the course of the reservation) and in the total price at checkout.

    Been hosting pets for a while? Adding a pet fee means you no longer need to request one separately through our Resolution Center after you accept a booking—or chase guests who are slow to pay it.

    It’s important to understand that service animals are not considered pets. A service animal is one that’s individually trained to do work or perform tasks for a person with disabilities.

    You must allow a service animal to accompany its owner (unless you are granted an exemption), and you can’t charge a pet fee for one. You can charge a pet fee for an emotional support animal, except in places where applicable laws may not allow it, such as California and New York.

    For unexpected damages caused by a guest’s pet, you’re protected by AirCover, which offers $1 million USD in damage protection.*

    Learn more about hosting pets
    You can find pet fees and other pricing tools in your listing settings.

    Customizing your cleaning fee

    As a Host, you’re always in charge of your nightly price. You can also decide whether you want to add a cleaning fee. But until now, you could only set one fixed fee to cover cleanup costs after guests check out.

    Our pricing tools give you the flexibility to customize your cleaning fee. Specifically, you can offer a lower fee to guests who stay only 1 or 2 nights. If you opt in, your regular cleaning fee for longer stays remains the same (unless you change it).

    Your cleaning fee typically pays for the housekeeping you expect to do after hosting guests. For unexpected cleaning costs, such as removing smoke odors, AirCover offers up to $1 million USD in damage protection.*

    Cleaning fees are not available to Hosts who offer stays in mainland China.

    Learn more about cleaning fees

    Previewing a guest’s price

    As you know, your nightly price can vary with seasonality, the length of stay, and other factors. If you’re thinking about adding fees or offering discounts, you may want to run some numbers to keep your pricing strategy on track.

    Using the price preview tool, you can check the price of any given stay before it’s booked. You simply go to your Pricing settings, select Preview what guests pay, and provide a few basic details.

    You can specify any number of guests and pets and any range of dates to preview the total price, including fees and taxes, for that particular booking. You get a breakdown of the guest’s price—and your payout—right from your hosting account.

    Learn more about setting a pricing strategy

    *Host damage protection isn’t an insurance policy. It doesn’t cover Hosts who offer stays through Airbnb Travel, LLC, or Hosts in mainland China or Japan. Keep in mind that all coverage limits are shown in USD, and there are other terms, conditions, and exclusions.

    Information contained in this article may have changed since publication.


    • Add a pet fee and offer lower cleaning fees for short stays

    • Easily preview the price guests will pay before they book

    Nov 9, 2021
    Was this helpful?