Program Guide

Welcome to the one stop shop for all of the important information to get started as a freelancer in Airbnb's Pro Photo Program. The links below can help you get your account setup, answer questions on our tools, explain roles and responsibilities, and much more.
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Program Overview Hub Mobile
Program Overview Hub

Before your first assignment

In order to begin receiving assignments, you’ll need to get your account setup. Here are 3 tasks to complete:

Set up your payout method

Sign in & adjust settings

Review photoshoot tips

Quick navigation

If you know what you’re looking for, click the button below to quickly navigate to that section, or you can continue to browse at your own pace. Otherwise, we suggest starting at the Mediabox set-up section.
Chatbot in Mediabox

Have questions?

Using Chatbot is the most efficient way to get fast answers. For this reason, we suggest always starting here.

Where to find it
  • A black circle in the bottom right corner of Mediabox.
  • It will appear the first time you log into Mediabox.
  • When it does, give it a try!


How it works
  • Type into the grey box to ask questions and it will provide you with resources, answers, or suggestions moving forward.
  • When referring to a listing, be sure to include the Airbnb ID found in the assignment details in Mediabox.
  • If you’re experiencing trouble accessing your account, you can reach out to: photography@airbnb.com