AIRBNB.ORG MAUI FIRE RESPONSE
Provide free temporary housing
Residents on Maui can host free stays through Airbnb.org.
We stand together with Maui
In the aftermath of the devastating fires, Airbnb.org expresses our sympathy and profound hope for your safety and well-being.Hawai‘i Governor Josh Green and Airbnb.org announced our commitment to provide free, temporary stays for 1,000 people displaced by the Maui fires.You can help Maui fire survivors by offering temporary stays for free or at a discount through Airbnb.org.
Offer a place to stay
If you’re able to offer a place on Maui, you can list it for free through Airbnb.org to support fire survivors, first responders, and others affected by large-scale crises.If you’re an existing Airbnb Host and if you’re able, you can offer your place for free or at a discount for Airbnb.org guests.
Benefits of hosting through Airbnb.org
You’re protected
As always, Airbnb provides Hosts with AirCover, which includes $1 million USD in liability insurance, $3 million USD in damage protection, and more.
You’re supported
We provide Airbnb.org Hosts with customer support over email and have a specialized team for any questions about an Airbnb.org reservation.
You’re making a difference
Airbnb.org guests always stay for free. Airbnb.org is a nonprofit dedicated to facilitating emergency stays for people impacted by large-scale crises.
Keep in mind
Airbnb.org partners with nonprofits and governmental entities skilled in direct emergency assistance. These partners review the eligibility of potential guests and connect them to stays.
Airbnb.org guests need to know when your place is available, so please keep your hosting calendar updated. To further assist these relief efforts, you can also update your listing’s title to say that it’s habitable.
You may receive an Airbnb.org guest within a few days or weeks, or not at all as needs evolve. Stays can vary in length, from a few days up to a few weeks. You can review every request to book.
FAQ
Who is Airbnb.org?
Airbnb.org is a nonprofit committed to providing short-term housing to people in large-scale crises.
How are Airbnb.org stays funded?
Donations to Airbnb.org are funding stays for an estimated 1,000 survivors and relief workers. By signing up to host for free or at a discount, Hosts help us to stretch that funding and help even more people.
How can I host free stays through Airbnb.org?
You can sign up to host exclusively through Airbnb.org, which means you’ll only host guests in need of emergency stays and will offer your place for free.
Do I have to become an Airbnb Host to host through Airbnb.org?
No, you can sign up to host exclusively through Airbnb.org, which means you’ll only host guests in need of emergency stays and will offer your place for free. Listings created through Airbnb.org can never be used for commercial purposes.
Do Airbnb.org guests have to pay for stays?
No, Airbnb.org guests do not pay for their stays. All Airbnb.org stays are either free or funded by donations. By offering your place for free or at a discount, you help donations go farther to provide emergency stays for more people. Airbnb waives all its service fees for Airbnb.org stays.
How are Airbnb.org Hosts protected?
Airbnb.org reservations are protected by AirCover, which includes $1 million USD in liability insurance, $3 million USD in damage protection, and more. Certain limitations and exclusions apply.At any point during the stay, you can reach out to Airbnb Support Ambassadors who are available 24/7. They will route your inquiry to a dedicated Airbnb.org team experienced in supporting Airbnb.org stays.
What happens after a guest’s stay ends?
Airbnb.org guests are responsible for checking out at the agreed-upon time according to the reservation record. In the event of a missed checkout, Airbnb has a dedicated team of specialized support agents who will work with the guest to facilitate a prompt checkout.
Who are Airbnb.org guests?
Airbnb.org guests for this response are Maui residents who have been impacted by the wildfires, and first responders. Airbnb.org is not providing support for leisure travelers. Airbnb.org’s referring entities and nonprofits will verify displacement.
We support our community regardless of nationality, race, ethnicity, or how they identify.
How Airbnb contributes
Airbnb helps fund stays and covers all operating costs for Airbnb.org.Airbnb provides Hosts with AirCover, which includes $1 million USD in liability insurance, $3 million USD in damage protection, and more.Airbnb waives Host and guest fees on all Airbnb.org stays for survivors and first responders.