This was a lack of communication between my family and Audrey. Audrey only spoke French and us only English. Audrey only talked to us in French. The rules which we did not know about were in French as well. We apologized to Audrey, and we also did not take any of here wine, but she instead that bottles were missing. We paid her for her inconvenience. I do not consider me or my family disrespectful in any manner. We have not had any problems with any other hosts.