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Not a good experience for us. Laura sent us a nice letter telling us how much she enjoyed her stay in our studio and said she wanted to return. Airbnb has just paid us the security deposit they took from her as she left our little studio and property damaged. She didn't pay for extra guests and we were unable to rent our room out until it was repaired. She told us she doesn't like staying in hotels because their security don't like her friends. We can see why.