Wow, it is obvious that something went very wrong here. The house was cleaned a week prior to your arrival. Before that you asked if you could send someone to inspect the house. I understand from your review that the house looked like a house squatter has been staying in the house. I don’t understand why you did not contact us at once, this could be a matter for the police, if someone is staying in the house without our permit. Our contact person lives 2 minutes away and could have come right away to check this out. We are very sorry for your experience but I ensure you that the house was cleaned a week prior to your arrival. Maybe it was a mistake not to take a look at the house the day before your arrival.