Firstly thank you for your comment about recently stayed with us.
It is our great honor to receive a constructive and positive comment from you.
We are happy that you liked our villa built in traditional style combined with all modern facilities.
As you know for easy transportation the mobile phone provide in the villa has its number already registered in Blue Bird Group taxi (number one reliable taxi company in Bali), what you need to do is to call the taxi company and mention the villa number.
The management will be happy to help to organize rental car with or without driver and motorbike rental at reasonable price if required.
Once again thank you for the feedback as it will encourage us to improve our service.
Lastly, we hope to have the pleasure to accommodate you again in the near future.
Thank you for taking time to write a review following your recent stay with us.
We are pleased that you have enjoyed staying at the villa and that you were happy with the house keeper services. As a reminder we don’t charge any extra cost for the maid services such as the preparation of the breakfast. As mentioned in the villa information our maid can help to buy the groceries for breakfast (first morning is included in the rental price) and even others essential you may need during your stay, the only thing you will have to do is to give her some cash and instruction (special thank you for the tip of Rp. 50,000 you gave to her).
About internet, we do use the best providers in Bali, but as you may know Indonesia is listed as one of the countries with the worsts internet connection in the world. In case of problems with one provider at the time of your stay we provide a back-up connection from another one. You just need to ask us.
Once more we thank you for your constructive feedback as it will encourage us to improve our service in the future.
We hope that we will have the pleasure to accommodate you again very soon.
Warm regards, Gabriela Maya
Hello Victoria, thank you for stayed with us in Villa Santai.
It was a pleasure to have you in the villa.
Victoria and her friend was a very nice guests they keep the villa clean and tidy. They are a responsible guests.
It would be our great pleasure to have them back in the future.
Cheers & regards
Everyone here can judge the veracity of Christina review by reading all the previous positives reviews posted by satisfied guest who stayed before her. As you can see the last one was posted by Terry who stayed just before Christina! He seems perfectly happy with his stay. As specified before only the first airport transfer is included for less than 10 nights stays. And we are sorry to hear about your husband and son tummy problems but none of our staff ever cook for them.
Thank you for taking your time to share your recent experience with us.
We are glad to know that you had a great time in Bali and impressed with our staff, Putu.
Please accept our sincere apology for the inconvenience hiccup you experienced with the airport transfer due to an important Balinese ceremony at that time.
We look forward to welcoming you again in the near future for another memorable stay. Gabriela Maya