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Daniela and her partner appeared pleasant the little I saw them. However, one of them spoke no English so everything had to be translated. They then left earlier than advised without telling me and actually left my property unlocked and therefore unsafe. Her partner smokes alot which is no bother to me as I have a pro-smoking house. He constantly kept coming through to the living room at all hours and going outside to smoke as he refused to smoke in the bedroom or living room even though I told him he could and letting the cold air in constantly and this may not be ideal for everyone. Awful experience and I was actually quite relieved they left early.