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Miguel was not in town, but his friend delivered the key to me. I felt nervous being a single woman meeting someone I didn't know by myself. My boyfriend didn't arrive until 2 days later. His friend drove through crazy traffic jams to drop the keys off on the other side of town. The apartment was simple. The bathroom had a few issues with leaking and toilet troubles, but nothing that couldn't be fixed. Miguel will be leaving more supplies for the next guests I am sure. He may have thought we would be eating out the whole time instead of using his kitchen so there were a few utensils missing. The neighborhood was fair. I never felt unsafe and it was close to the public transport. His price was very reasonable, so it fit what I was looking for in my price range.
All around great guy, highly recommended for other airbnb users.
You should have read the cancellation policy. Im sorry you felt this way about policies enforced by our property.