Hi Jasmien, I am sorry that that there were parties till 4am.... but it was New Years Eve and my apartment is right in front of St Kilda Beach !
I am unsure why you chose to book my apartment on NYE ?
Perhaps booking another time (besides NYE) would have been better for you as it's normally quite quiet and peaceful.
With regards to the internet not working,,......Jasmien, we both know this is not true. (URL HIDDEN) you recall, you texted me in the morning, on the 3rd (out of 4 days) of your stay and we resolved the issue within 30 minutes to 1 hour. I even called you back later that morning just to confirm that it was working.
Judging by your review Jasmien, you don't seem the type that has trouble with complaining about EVERYTHING...... hence I can only assume that this was the FIRST and ONLY time it happened. If you feel that you should be reimbursed for the loss of internet, for an hour over your 4 day stay, I will be happy to provide you a reasonable refund.
To be honest Jasmien, I am somewhat surprised with your feedback considering the nice things you said about your stay in my apartment when you called me (on the morning of check out) to request a 5pm late checkout. I honestly thought that you were happy and that made me feel happy as well.
I hope you find more happy and positive experience with your future stays on AirBnb and in general.
All the best,