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IM HEADING TO COLLEGE AND USE AIIRBNB TO START UP MY CREATIVE JUICES. I AM RESPECTFUL AND ALWAYS TREAT SOMEONE'S PLACE AS MY OWN.
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Phillip was communicative and flexible in the booking.
Phillip destroyed my studio and stole $1500 worth of dj equipment while he was here. He also stole lots of other small things that I now have to replace like coasters and dishes, towels etc. This was after I was nice enough to accommodate him at 3am in the morning. He missed the check in time by 14 hours and didn't check in until the time he was suppose to check out. I let him stay the next day so he could get his money worth. The following day his wife called and tried to get another day free. She claimed that they had paid for two nights. I called abnb to verify this and they denied the claims. I called Phillip back and his wife answered again she I told her that abnb confirmed that they had not sent another request and did not have another night booked. They had only paid for one night. I hung up the phone after a negative confrontation with Phillip and his wife. The next day I returned to my studio with a friend and my apartment had been ransacked. My private closet which is a lock and key had been broken into and my dj equipment was all gone. My studio had been raided for anything valuable and any information such as bank documents. The studio was also left filthy. A painting I had hung that I made for a friend was destroyed. My wall art was thrown on the floor. My dvd collection was stolen. More than 50 dvd's. There was also a big bulky tv left in my studio that I now have to dispose of. I called abnb and reported the entire incident and they asked if I had receipts for my property, they asked me to document everything and I have to file a case and claim and there's not guarantee that I will get anything back or have anything replaced. My trust and sense of security as a person and as an abnb member is completely violated. The keys were never returned and the lock box outside the building was left unlocked. I am afraid to be here now and I need to change the locks on my door.