Response from Amanda:
There is a huge heated towel rail style heater in the bathroom, taking up one wall, which can be turned on and off. There are always different kinds of shampoo, four full sized wrapped bars of soap, body lotion, hair conditioner, shaving foam, tons of spare towels and lots of other goodies in the closet under the bathroom mirror.
It's a small bathroom, but if any guest doesn't see something they want, or wants my help with anything at all, please just send an SMS. I normally reply instantly and am always very happy to help. Please don't be shy - if the cleaner asks to come early and it's not convenient, please do say "No".
Please never suffer in silence, everyone - I want my guests to be deliriously happy! :)