Dear Lucia, just to say that you arrived 2 hours before time of checkin, and it was just a coincidence previous guests checkout very early, but they, as all guest, could stay till midday 12,00. That is the time of housekeeping. I told you you could leave inside your luggage till 12.00and I give you one key, but you was so rude to pretend to stay even the apartment was not cleaned. I suggest you to read descriptions carefully and pay more attention next time. and inform time of your arrival not just the morning of the day you are arriving. This is not a hotel.